Synergia Safetech Private Limited ("Synergia Safetech") is the licensed owner of the brand Leafaroma and website leafaroma.in and www.leafaroma.in ("The Website"). Synergia Safetech respects your privacy. This set of Terms and Conditions (T&C) provides succinctly the manner your data is collected and used by Synergia Safetech on the Website.
VISITORS TO THIS WEBSITE ARE BOUND BY THE FOLLOWING TERMS AND CONDITIONS ("TERMS"). PLEASE READ THESE CAREFULLY BEFORE CONTINUING TO USE THIS SITE. THE USE AND AVAILMENT OF ANY SERVICES OFFERED BY THIS WEBSITE SIGNIFIES AN IMPLIED ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS, PLEASE CONTACT support@leafaroma.in.
Synergia Safetech Private Limited reserves the right to modify/change the policies as it deems fit on a time-to-time basis. Due notice along with a copy of the updated terms and conditions shall be provided to the users whenever the present terms and conditions are updated.
S. No |
CONTENT |
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Statement of intellectual property |
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Security and Privacy Policy |
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Payments and pricing |
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Limitation Of Liability And Damages
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Communications |
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Disclaimer of warranties |
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Limitation of liability |
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Compliant grievances |
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Governing law and jurisdiction
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Sensitive Personal Data and information |
1. STATEMENT OF INTELLECTUAL PROPERTY RIGHTS
All the designs and other content displayed on this website
is the intellectual property of Synergia Safetech Private Limited (hereinafter
referred to as the website owner). Nothing contained within the website should
be construed as granting any license or the right to use any trademark/trade
name/design/copyright without the prior written consent of the owner of the
website. Any misuse of the intellectual property presented at the website is
not be permitted and will be dealt as per the applicable laws of India.
You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. We do not endorse the contents on any such third-party websites. We are not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.
2. SECURITY AND PRIVACY POLICY
This Policy applies to the website www.leafaroma.in and to the business symbolized therein.
We recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us.
This Policy describes how we treat user information we collect on www.leafaroma.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
INFORMATION WE COLLECT
Contact information
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
Payment and billing information
We might collect your billing name, billing address and payment method when you buy the products. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.
Demographic information
We may collect demographic information about you, events you like, events you intend to participate in, products you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.
Other information
If you use our website, we may collect information about your IP address and the browser you're using. We might look at which site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to summons, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
Financial Information
Credit/ debit card details includes card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that we ensure the highest degree of data security.
Your account history shall include (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transactions details may be preserved by [Please insert website/business name] for purposes of tax or regulatory compliance.
Cookie Policy
A cookie is a small text file that we place on your mobile device to enable various features of our website. "Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie. If you do accept a "cookie", you thereby agree to our use of any Personal Information collected by us using that Cookie.
Third Party
At times we may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and we shall not be liable for the use or misuse of your information by such third parties.
I. WAYS OF COLLECTING INFORMATION
Directly from the customer
We collect information directly from you when you register or buy products. We also collect information if you post a comment on our websites or ask us a question through phone or email.
Passively from the customer
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
Information sourced from third-parties
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
II. USE OF YOUR PERSONAL INFORMATION
We reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our right or the rights of others. We shall use information as otherwise permitted by law.
We use information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions
We might use your information to confirm your registration for an event or contest.
We use information to improve our services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information for security purposes
We may use information to protect our company, our customers, or our websites.
We use information to send you transactional communications
We might send you email to enroll for our newsletter or for discounts and offers.
PLEASE NOTE: In addition, we reserve the right to use and share your information in the event we believe doing so is necessary to operate this website or where such disclosure may be required by law, or to protect our right or the rights of others.
IV. SHARING OF INFORMATION WITH THIRD-PARTIES
We will share information with third parties who perform services on our behalf
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We may share information if we think we have to in order to comply with the law or to protect ourselves
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business
For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy
We will tell you before we do this.
We and our affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. We have developed this Privacy Policy to protect your personal/financial information and keep it confidential. By visiting our website you are accepting and consenting to the practices described in this Privacy Policies. The following Privacy Policy and Cookie Policy outlines the information we may process and how we may use that information to better serve you while using our website.
V EMAIL OPT-OUT
You can opt out of receiving our marketing emails
To stop receiving our promotional emails, please email unsubscribe info@leafaroma.in . It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Objectives:
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Provide consumers notice of our information practices |
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Offer consumers choices as to how their information is used beyond the purpose for which the information was provided. |
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Offer consumers reasonable access to their information and an opportunity to correct inaccuracies. |
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Take reasonable steps to protect the security and integrity of personal information. |
The website owner respects your privacy and
wants to promote trust and confidence on the internet. As such, we feel it is necessary to disclose to you what
information this site collects and tracks and what we do with the information
that we collect.
Information security is critical to our
business. We work to protect the security of your information during
transmission by using secure mediums which encrypts information you input. We
store information gathered on secure computers. We use advanced security
technology to prevent our computers from being accessed by unauthorized
persons. It is important for you (Sub-Merchant) to protect against unauthorized
access to your Login ID/password and to your computer. Be sure to sign off when
finished using a shared computer and otherwise protect the password used to
access the provided services.
We also track information like the domain name
from which you contact us, the pages you request, the referring site, and the
time that you spend on the site. For everyone who visits a Sub-Merchant
purchase page, we log IP addresses, the type of operating system that the your
computer uses, and the type of browser software used by you. From the IP
address, we can determine the Internet Service Provider and the geographic
location of your point of connectivity.
The website owner uses reasonable precautions to
keep the personal information disclosed to us secure and will not disclose this
information to other individuals or organizations unless required by law. However,
the website will exchange information with other companies and
organizations for the sole purposes of fraud protection and risk reduction.
However, in the case of abuse or breach of security, we are not responsible for
any breach of security or for any actions of any third parties which receive
the information illegally. The website owner will not distribute customer
information to be used in mailing lists, surveys, or any other purpose other
than what is required to perform our services. However the website owner will
send personally identifiable information about you (Sub-Merchants) to other
companies or people when: 1) we have your consent to share the information; 2)
we need to share your information to provide the product or service you have
requested; 3) we need to send the information to companies who work on behalf
of website owner to provide a product or service to you (unless we tell you
differently these companies do not have any right to use the personally
identifiable information we provide them beyond what is necessary to assist
us).
Personally identifiable consumer information is
also shared with third parties (such as credit card processors) to the extent
necessary to deliver payment processing services. LPGDS is committed to
safeguarding the privacy of our customers' personal data. LPGDS may also link to a wide variety of other sites. We are
not responsible for their privacy policies or how they treat information about
their users.
VI UPDATES TO THIS POLICY
This Privacy Policy was last updated on July, 2020. From time to time we may change our privacy practices. We may update this privacy policy by posting a new version on this website from time to time. You must check this page occasionally to ensure you are familiar with any changes in the policy. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
VII SECURITY MEASURES
Our internal data security policies restrict access to customers' personal information to authorized employees. Authorized employees may use our customer s personal information for the website owner s business purposes only. Our employees are bound by the website owner s policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination.
We maintain physical, electronic, and procedural safeguards that are designed to guard our customers' personal information. For example, for the security of your online visit to our Websites, we may make use of firewall barriers, encryption techniques and/or authentication procedures. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, the website owner cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps. Unless you indicate otherwise, we may notify you under such circumstances using the email address you provided to us when you registered with our Websites.
VIII THIRD PARTY SITES
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
Registration and Accounts
By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more.
You can register by clicking on the Registration Link at our site. After which, you will get regular updates and can avail of all the services offered at by lpgds For the same you may have to disclose these details as it helps facilitate a smooth operation and ensures a secure shopping transaction for you. Rest assured, your data will remain secure with us.
3. PAYMENTS AND PRICING
PAYMENTS You may opt for a payment method from under the following heads:
I. Paying with a credit card or debit card
● Visa
● MasterCard/EuroCard
● Discover Network
● American Express
● Visa, MasterCard, or American Express pre-paid credit or gift cards
II. Net Banking
III. E-wallets
● Paytm
● MobiKwik
● PayU
● PhonePe
● Gpay
● BHIM
If your payment method has been declined, do one of the following:
● Confirm your credit card number, expiration date, billing address, and phone number were entered correctly in Your Account.
● Contact your bank.
PRICING the prices are without any outward taxes to be put forth. Such taxes will be extra and will be elaborated at the time of checkout.
Payments once received shall be non-refundable and services including memberships shall be non-transferrable.
4. LIMITATION OF LIABILITY AND DAMAGES
In no event, the website owner or its contractors, agents, licensors, partners will be liable to You for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to: (i) this Agreement; (ii) the website owner s Services, the website owner s Platform or any reference site/app/platform/service; or (iii) Your use or inability to use the website owner s Services, the website owner s Platform (including any and all materials) or any reference sites/app/platform/service, even if website owner s or its authorized representative has been advised of the possibility of such damages. In no event, website owner s or any of its contractors, directors, employees, agents, third party partners, licensors or suppliers will be liable to You for any damages, liabilities, losses, and causes of action arising out of or relating to: (i) this Agreement; (ii) the website owner s Services, the website owner s Platform or any reference site/app/platform/service; or (iii) Your use or inability to use the website owner s Services, the website owner s Platform (including any and all materials) or any reference sites/app/platform/service, even if website owner s or its authorized representative has been advised of the possibility of such damages, however caused and whether arising in contract, tort including negligence, warranty or otherwise, beyond or in excess of the amount paid by You, if any, for using the portion of the website owner s Service or the website owner s Platform giving rise to the cause of action, or beyond or in excess Rs, 1,000, whichever is less. You acknowledge and agree that the website owner has offered its and services, set its prices, and entered into this Agreement in reliance upon the warranty disclaimers and the limitations of liability set forth herein, that the warranty disclaimers and the limitations of liability set forth herein reflect a reasonable and fair allocation of risk between You and the website owner. The website owner would not be able to provide the services to You on an economically reasonable basis without these limitations.
5. COMMUNICATIONS
When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
6. DISCLAIMER OF WARRANTIES
While efforts are made to keep the information on this site accurate and timely the website owner does not guarantee or endorse the content, accuracy or completeness of the information, text, graphics, hyperlinks and other items contained herein or on any other server. This site and the materials, information, and references to services and products if any herein, including without limitations, text, graphics and links, are provided "as is" without representations or warranties of any kind, whether express or implied.
To the fullest extent permissible the website owner disclaims any warranties, express and/or implied, including but not limited to implied warranties of merchantability, non-infringement, freedom from cookies, computer virus and warranties arising from course of trade or course of performance of services website owner does not represent or warrant that the functions contained in the site will be uninterrupted or error free, that defects will be corrected or that the site or the server that makes the site available, are free of viruses or other harmful components website owner does not make any warranties or representations regarding the use of the materials in the site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
You can visit our website www.leafaroma.in ( Website ) on the World Wide Web without declaring who you are or revealing any information about yourself. Our Web servers collect the domain names of visitors. We use this information to assemble aggregate information about the visitors to our Website, and assist with our systems administration and problem resolution activities. Your accessing our Website signifies your unconditional consent to allow the collection of your domain names.
We may collect the following Personal Information from you if you are transacting through our Website:
a. Name and Gender
b. Telephone Number
c. Address
d. Email address.
e. Date of birth
f. Nationality
g. Permanent Account Number
h. Aadhaar Number
i. PAN Card Details
J.GST details
k. Limited Financial Information
We do not sell, trade, or otherwise transfer your Personal Information to outside parties. This does not include trusted third parties who assist us in conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release, use or disclose your Personal Information when we believe such release of information is necessary to comply with any applicable law, regulation, legal process or enforceable statutory requirement, to enforce our site policies, to protect ours or others rights, property or safety as required or permitted by law, or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if the website owner. or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.
Registration
Where you are asked to complete a registration form the personal details that you provide must be true, accurate and complete. Please inform us of any changes to the information that you provided when registering.
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your password.
You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.
Registration Data and certain other information about you is subject to our Privacy Policy which is incorporated by reference into and made a part of this TOS. By giving or making available the Registration Data and such other information about yourself to us, you agree and acknowledge that we may use or release such information to third parties as specified in the Privacy Policy, and that you give consent to such use or disclosure. For more information, please read our full Privacy Policy. You understand that through your use of the Service you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to any other countries for storage, processing and use by the website owner and its affiliates.
During use we may automatically collect non-personal information such as IP-addresses from which you access the Site and the browser you use, and you agree that we store some information on your computer ( cookies ), all done to provide the best possible access to and operation by you of the Site. For further information, please visit our Privacy Policy.
Disclosure/Sharing
The website owner may also share information as provided by you and data concerning usage of the Facility and participation with third party service providers engaged by the website owner, for the purpose of data analytics or other similar purposes, for the purpose of storage, improving the services and helping LPGDS serve you better.
Where we propose to use your personal information (that is, information that that may be used to identify the User and that is not otherwise publicly available) for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.
By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by LPGDS website owner reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. In the event the website owner sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to the website owner for disclosure and transfer of information to such third parties. Further, website owner reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of website owner.
7. LIMITATION OF LIABILITY
THIS WEBSITE S entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.
The website owner will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost profits you allege.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.
8. COMPLAINT GREVIENCES
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mrs. Roshie rajora
Address: XXXXX
Phone: +91-8433902066
Email: support@leafaroma.in
If you have any questions about this Policy or other privacy concerns, you can also email us at info@leafaroma.in
9. GOVERNING LAW AND JURISDICTION
This Website originates from the [Please insert City, State]. This Agreement will be governed by the laws of India without regard to its conflict of law principles to the contrary. Neither you nor [Please insert Business Name] will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in New Delhi. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.
10. . SENITIVE PERSONAL DATA AND INFORMATION
Sensitive personal data or information of a person means such personal information which consists of information relating to;
(i) Password;
(ii) Financial Information Such as Bank Account or Credit Card Or Debit Card Or Other Payment Instrument Details;
(vi) Biometric Information;
(vii) Any Detail Relating to the above Clauses as Provided to Body Corporate for Providing Service; and
(viii) Any Of The Information Received Under Above Clauses By Body Corporate For Processing, Stored Or Processed Under Lawful Contract Or Otherwise: Provided That, Any Information That Is Freely Available Or Accessible In Public Domain Or Furnished Under The Right To Information Act, 2005 Or Any Other Law For The Time Being In Force Shall Not Be Regarded As Sensitive Personal Data Or Information For The Purposes Of These Rules
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.